Top Customer Support Jobs in Louisville, KY

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Independent Flexible Furniture professionals are needed for various assignments in Kentucky, focusing on customer service, reliability, and completing tasks based on set availability.

As a Manager Designate at Papa John's, you will lead a team in delivering exceptional customer service, advance your skills, and work flexible hours in a fun environment.

The Welcome Coordinator creates a positive first and last impression for patients by managing appointments, phone calls, and administrative tasks, ensuring a seamless clinic experience.

The Claims Representative investigates claims related to property, auto, or general liability, evaluates coverage and damages, and ensures excellent customer service throughout the claims process.

As a Claims Processor, you will review and process claims, verify data, and handle customer service inquiries in a fast-paced environment.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.

Lead workforce planning, forecasting, and QA for a high-volume service floor. Manage Team Leads, set utilization and productivity benchmarks, evolve QA scoring and coaching, optimize Zendesk/Twilio workflows and automation, build real-time dashboards, and deliver executive KPI reporting to improve SLA attainment and operational efficiency.