Top Tech Jobs & Startup Jobs in Louisville, KY

Senior product manager leading identification, prototyping, and production of AI-powered agentic workflows. Partner with business and engineering, travel to field sites, define requirements, measure impact, maintain governance artifacts, and scale reusable AI solutions.

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.

Deliver end-to-end technical consulting for Wrike customers: design and implement integrations, lead enterprise data migrations, build API and iPaaS solutions, create automation and monitoring, produce technical documentation and runbooks, and enable adoption through training and knowledge transfer.

The Implementation Manager oversees the implementation of a platform for school districts, ensuring alignment with goals, managing projects, and building relationships with stakeholders to ensure effective adoption.

Lead end-to-end Salesforce enhancements: gather requirements, design solutions, configure platform (objects, flows, LWCs), manage QA/UAT and releases, monitor integrations, resolve defects, maintain documentation, and provide post-deployment support and training.

Drive Tunnl's growth in the brand market through proactive prospecting, relationship building, full sales-cycle management, and collaboration with product, engineering, and account teams. Develop account strategies, report progress to the VP of Business Development, represent the company at industry events, and close subscription sales to meet revenue targets.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Manage a portfolio of SMB/group healthcare customers to drive adoption, retention, and expansion of Suki products. Build relationships with clinical and IT stakeholders, onboard and train users, run business reviews, resolve escalations, forecast in SFDC, and collaborate with Sales and Marketing to uncover new opportunities and grow account footprint.

Handle high-volume inbound phone calls remotely for many client businesses, enter accurate call messages, use cloud-based tools across multiple screens, provide friendly professional service, troubleshoot minor computer issues, and work reliably from a quiet home workspace.

Drive technical wins for enterprise financial institutions by scoping solutions, leading discovery (MEDDPICC), tailoring demos, building business cases, owning RFI/RFPs and POCs, and coordinating product/engineering to validate feasibility for fraud and financial crime prevention.