Top Tech Jobs & Startup Jobs in Little Rock,

Manage a portfolio of strategic B2B SaaS accounts to drive retention and expansion. Build account strategies, lead executive conversations, connect product usage to business outcomes, use AI signals to prioritize work, and travel for customer meetings and company events.

Provide administrative and operational support including Zoom meeting management, calendar and email handling, Google Sheets work, live Zoom session tech support, research, note collation, and project organization. Act as a proactive gatekeeper and collaborator to protect the employer's time and keep workflows running smoothly.

Owns company-wide execution, operating cadence, KPIs, accountability, P&L discipline, cross-functional launches, hiring, and organizational design. The COO will manage department heads across Supply, Demand, and Marketplace, achieve net profit targets, remove the CEO from daily operations, and launch new verticals without disrupting the core business.

Generate and nurture leads for TiDB by executing high-volume, multi-channel outbound prospecting, qualifying prospects, scheduling meetings for Account Executives, maintaining CRM records, refining outreach messaging, and contributing to lead-generation best practices while reporting to Head of Sales and Director of Revenue Operations.

The Implementation Manager will lead client communications, oversee website launches, manage internal workflows, and develop materials for internal teams while ensuring e-commerce functions align with client needs.

Own CaptivateIQ end-to-end as the primary administrator: configure plans, ensure data integrity, resolve calculation discrepancies, manage integrations (Salesforce/HRIS/ERP), build reporting, run payout close processes, support SOX audits, and train stakeholders.

Lead and manage GRC activities including internal/external audits, risk assessments, DR/BCP, third-party risk, and remediation. Develop and maintain policies, conduct BIAs, run tabletop exercises, mentor junior analysts, and collaborate with stakeholders to improve compliance posture and reporting across business and technology teams.

Lead growth for a portfolio of national strategic accounts by converting MSAs into site-level recurring revenue. Build executive relationships, drive account plans, manage pipeline and forecasting in CRM, lead cross-functional execution with regional teams, and coach regional talent to ensure consistent activation, retention, and expansion across markets.

Designs, implements, and maintains identity and access management solutions, with a focus on Saviynt implementations. Develops IAM policies and standards, integrates access controls with enterprise systems, conducts risk assessments and security audits, advises stakeholders, evaluates IAM technologies, and leads implementation projects. Serves as an IAM subject matter expert while supporting compliance, identity governance, authentication, authorization, and access management initiatives.

Provides B2B SaaS product support by troubleshooting user, configuration, data, and defect issues; reproducing problems; managing escalations; communicating resolutions; and building knowledge-base content. Partners with Product, Engineering, and Customer Support to establish support processes, ticket taxonomies, SLAs, onboarding practices, and trend reporting for a new enterprise software product.