Top Logistics Customer Success & Experience Jobs in Kansas City, MO

Own and build GenLogs’ public sector customer success function, leading agency onboarding, adoption, retention, expansion, and renewals. Train users, translate workflows into platform queries, represent customer needs to product and engineering, support pre-sales, develop relationships across government stakeholders, and contribute to customer discovery and government projects. The role supports law enforcement missions and requires up to 40% travel in field environments.

The Implementation Associate will onboard customers onto the Hauler Hero platform, manage multiple projects, configure accounts, and communicate progress effectively.

Power & Tel seeks expressions of interest for future opportunities in procurement, sales, and material management within telecommunications. Emphasis on community, values, and employee experience.

Serve as the technical face and trusted advisor for customers, designing platform configurations, delivering training, leading technical discovery and escalations, and advocating customer needs to Product and Engineering to drive adoption and expansion.

Serve as the primary customer contact to ensure satisfaction and success: onboard customers, drive product adoption, identify upsell/cross-sell opportunities, manage renewals, gather and analyze feedback, collaborate with sales and product teams, and travel for system installations.

The Account Manager will oversee daily operations for Government Agency clients, ensuring satisfaction, managing logistics, and expanding service offerings to meet client needs effectively.