Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Owns the strategy, roadmap, backlog, and delivery of professional services products. Partners with technical and business stakeholders to define product vision, prioritize features, manage Agile release planning, track KPIs, conduct research, and communicate product direction to senior leaders. The role requires strong analytical, presentation, negotiation, and cross-functional collaboration skills, plus experience with professional or managed services and Agile methodologies.

Leads strategic technology consulting engagements and advises clients on transformation, risk, and business objectives. Defines and governs enterprise integration architectures across ServiceNow and business systems, using APIs, workflows, data architecture, and security controls. Develops recommendations, roadmaps, executive presentations, and architectural standards; manages stakeholders, project governance, business development, and client relationships. Mentors consultants and designs secure, scalable, maintainable integration solutions across ServiceNow modules and enterprise technologies.

Supports a portfolio of clients through proactive communication, issue resolution, onboarding, adoption campaigns, renewals, training coordination, and self-service enablement. Maintains CRM records, monitors client engagement and utilization, identifies retention or growth risks, and collaborates with internal teams to deliver consistent service. The role follows established playbooks while supporting high-volume client portfolios and peak-season financial reporting and proxy services.

Designs and builds Salesforce architecture supporting patient, clinician, insurance, and operational workflows. Responsibilities include Salesforce development and automation, system integrations, data modeling, security, monitoring, recovery, technical standards, deployment processes, stakeholder alignment, and mentoring. The role requires architecture ownership for complex implementations and experience in regulated or HIPAA-compliant environments is preferred.

Own the full sales cycle for Samsara’s IoT solutions among mid-market public-sector customers. Responsibilities include executive relationship development, prospecting, qualification, solution-based selling, complex pricing negotiations, proof-of-concept management, forecasting, and closing deals ranging from $20,000 to $250,000. The role is fully remote in the United States and requires travel for onsite meetings up to twice per quarter.

Build and scale backend security platform services, including authentication, authorization, identity infrastructure, permission systems, and data models. Lead cross-team technical initiatives, standardize security solutions, collaborate with compliance and mission stakeholders, and influence architecture and engineering standards. The role requires strong system design, backend development, security expertise, technical leadership, and the ability to operate in sensitive environments.

Leads secure enterprise architecture design and GitLab Professional Services implementations across application security, cloud security, DevSecOps, identity, vulnerability management, and compliance. Guides SaaS, Self-Managed, and Dedicated deployment decisions; leads CI/CD, source control, and security-tool migrations; conducts risk assessments and threat modeling; supports pre-sales scoping and statements of work; coordinates cross-functional delivery; mentors consultants; and develops security enablement materials.

Supports a portfolio of commercial B2B SaaS customers by monitoring technical health, resolving bounded integration questions, improving platform adoption, and identifying renewal risks. Creates scalable enablement resources, including academy content, help articles, videos, workshops, and webinars. Partners with Customer Success, Product, and Education teams; documents issues, participates in UAT, supports AI-powered compliance workflows, and escalates complex technical problems.

Leads technical relationships with strategic partners across pre-sales and post-sales activities. Develops joint go-to-market strategies, enables partner technical champions, supports solution discovery and proof-of-concepts, and drives adoption of Cloudflare One, Zero Trust, and AI solutions. Owns technical account plans, partner service delivery readiness, joint managed-service offerings, architectural health, performance metrics, and product feedback initiatives.