Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead end-to-end development of a benchmarking capability for Kroll's KREV platform: define methodology, product roadmap, data ingestion/normalization, integration with KREV, run quarterly production cycles, coordinate engineering and stakeholders, drive pilot and GA launches, and monitor coverage, adoption, and data quality risks.

Provide pricing, delivery, and technical assistance to customers; generate and follow up on quotes; process orders, returns, and credits; monitor inventory and competitors; resolve customer service issues; grow target accounts; collaborate with internal teams and travel as needed to meet company goals.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.

Design, build, and maintain highly available cloud-native systems. Improve reliability through automation, CI/CD, Kubernetes, observability, and incident management. Collaborate with developers, security, and product teams to define SLOs, implement self-healing, debug production issues, and ensure secure deployments.

Own wholesale partner acquisition and multi-location enterprise sales across franchises, restaurants, property management, and assisted living. Build scalable outbound and acquisition motions, lead executive consultative sales, negotiate and activate partnerships, align cross-functionally, leverage AI tools, maintain Salesforce pipeline hygiene, and represent the company at industry events.

Provide end-to-end technical support and ownership of customer cases, drive product adoption, onboard and train customers, create knowledge base content, escalate issues to internal teams, and act as the technical advocate for customers.

Manage full-cycle accounts payable via Ramp, reconcile vendor accounts, administer corporate card and employee expenses, prepare month-end journals and reconciliations, support NetSuite accounting, partner cross-functionally on capitalization and event spend, maintain accounting process documentation, and assist with audits and financial projects.

Create and manage social media content, engage with the community, and develop strategies to enhance brand presence across platforms.

Analyze portfolio-level organic search performance to identify trends and opportunities, build dashboards and benchmarks, define KPIs, evaluate strategy and product impacts, partner with Product/Data/Engineering, and translate insights into clear recommendations for technical and non-technical stakeholders.