The Service Desk Support Technician I manages data workflows, providing support for file processing errors and service-level agreements. Key responsibilities include monitoring data flow, analyzing issues, managing service orders, and collaborating with stakeholders while utilizing various support software and databases.

As the IT Site Manager at Penumbra, you will lead the implementation and optimization of MES solutions, collaborate with cross-functional teams, engage with stakeholders, ensure systems integration, enhance user experience, and work closely with IT infrastructure and services teams.