Lead design and execution of commercial operating systems for travel supply teams: standardize playbooks, architect Salesforce and integrations, design incentive and governance frameworks, and deliver data-driven enablement and dashboards to scale margin, marketing spend, and enterprise partnerships.

Support Commercial Lines account team by processing audits, endorsements, proofs of insurance, and policy assemblies; check and attach policies in Epic; obtain carrier documents and loss runs; handle billing/cancellations/reinstatements; attend team meetings and participate in carrier website training.