Top Hybrid Operations Manager Jobs in Richmond, VA

The Digital Contact & Services Director enhances organizational performance through data analytics, contact center AI technology, and strategic team leadership. Responsibilities include overseeing AI-driven customer engagement solutions, leading cross-functional teams, and ensuring alignment with business goals.

As a Digital Contact & Services Manager, you will lead a team to design and implement AI solutions for customer engagement in contact centers, analyze data for insights, and manage the end-to-end AI development lifecycle, ensuring alignment with business goals and compliance. You'll coach team members and address business complexities while leveraging data analytics to inform decision-making.

The Senior Associate in Cyber Access Management is responsible for building and managing authentication solutions, supporting Active Directory environments, performing security testing, and working with cloud infrastructures. This role involves developing automated solutions, conducting security audits, and collaborating with cybersecurity teams for incident handling and compliance.

As a Senior Associate in Technology Controls Testing, you will manage risk testing activities within Capital One's Technology organization, collaborating with various teams to ensure compliance with cybersecurity regulations. Responsibilities include performing control tests, documenting results, and communicating findings, while driving insights into risk and contributing to process improvements.

The Compliance Advisor Manager provides risk management support for Capital One's Commercial Treasury Management and Product organization. Responsibilities include advising on regulatory compliance, maintaining relationships with stakeholders, offering guidance on compliance risks, and assessing operational hazards. The role emphasizes strong analytical skills and effective communication to ensure compliant business practices.

The Procurement Operations Manager will be the primary contact for local leaders, managing procurement processes to ensure timely delivery and quality of materials and services. Responsibilities include overseeing the procure-to-pay process, collaborating with supply chain and business teams, resolving supply issues, and supporting sourcing projects.