Directs and monitors enterprise sales operations, develops sales culture, coaches managers, and drives strategic initiatives to maximize revenues. Oversees performance metrics and strengthens relationships across teams.

Lead revenue-generating bidding desk for Corporate Trust, creating playbooks, KPIs, and bid strategies for municipal and small corporate issuers. Own pipeline, pricing, win rates and margin; drive renewal and cross-sell motions. Ensure CRM hygiene, KYC support, and collaborate with risk, legal, operations, and product teams to enable compliant onboarding and high-quality service delivery.