As a Customer Success Manager at Workiva, you will manage the customer lifecycle, focusing on customer success and growth. Your responsibilities include driving adoption of Workiva solutions, ensuring ROI for customers, consulting on best practices, and advocating for customer needs internally. You will develop relationships within customer organizations and use tools to track communications and metrics.

The Account Executive will actively seek and secure new business opportunities in enterprise software sales, focusing on customer acquisition and expansion. Responsibilities include collaborating with team members, delivering product demonstrations, addressing customer objections, guiding the sales process to closure, and maintaining customer relationship records. Continuous understanding of Workiva solutions and strategic planning of sales activities are also key aspects of this role.