The Senior Platform Architect advises customers on implementing the ServiceNow Platform, ensuring adherence to best practices in governance and technical execution, while also guiding teams and translating business needs into architectural blueprints.

In this role, you will engage with C-Suite executives to develop transformation strategies, drive product awareness, and help maximize the value of CRM on the NOW platform. You will leverage your extensive experience in CRM and AI to enhance business outcomes, accelerate sales cycles, and provide valuable insights to internal teams.

The role involves developing partner strategies for ServiceNow's CRM and AI solutions, driving pipeline growth, onboarding partners, and ensuring customer success through partnership collaboration and innovation in CRM implementation.