Responsible for developing and directing claim service strategies, managing underwriting and agency relationships, monitoring account renewals, and maintaining customer satisfaction. Builds and maintains business relationships with clients, agents, and brokers, leads client service goals, and resolves claim service issues. Develops new products based on client input and profitability goals.

The Compliance Advisory Specialist III is responsible for ensuring compliance with AML regulations and providing guidance on policies and procedures within the Commercial Banking sector. They will advise on compliance risks, support business development, maintain regulatory expertise, and assist with audits and compliance data analysis.