Top Hybrid Customer Success & Experience Jobs in Miami, FL

Lead and manage a team of Experience Advocates to meet quality and customer satisfaction metrics, coach team members, handle escalations, and communicate with senior leaders.

As a Roving Personal Banker, you will assist customers across various branches, provide support with account openings, and build customer relationships. Flexibility to travel and adaptability to changing environments is required.

The Client Concierge is responsible for delivering excellent customer service to pet parents, managing patient intakes, and supporting the veterinary staff while ensuring compliance with operational procedures.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Customer Success Intern will oversee onboarding for new users, provide support, collect feedback, and optimize the customer experience through effective communication and problem-solving.

The Cashier III delivers exceptional service at checkout, promotes sales, handles cash accurately, processes returns, and assists in training cashiers.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The Enterprise Customer Activation Manager will lead onboarding for Ramp's Bill Pay and Procurement, optimize customer processes, manage multiple activations, and drive product adoption effectively.

The Senior Customer Success Manager will engage with enterprise customers to improve product adoption, deliver customer success plans, and ensure value realization through the CoCounsel suite, while leading a proactive strategy for customer retention and expansion.

The Strategic RCM Lead drives customer success through RCM process understanding, ensuring high collections rates, and providing customer training while collaborating with internal teams.