Top Hybrid Customer Success Jobs in Miami, FL
The Associate Director, Voice of Customer at Chewy will lead a team focused on delivering actionable customer insights to enhance the customer experience. Responsibilities include developing feedback tools, driving VOC insights across the business, conducting competitor assessments, and collaborating with cross-functional teams to address customer experience gaps.
The Complex Claims Specialist manages moderate to high complexity claims for D&O and E&O insurance, focusing on investigating and negotiating resolutions while ensuring adherence to company protocols. Responsibilities include verifying coverage, establishing reserves, maintaining relationships with stakeholders, and managing claims effectively to achieve quality and efficiency standards.
The People Manager for Customer Experience will train, coach, and mentor Group Leads and Associates while focusing on exceptional customer support. Responsibilities include problem solving, enhancing both employee and customer experiences, overseeing quality assurance, and reporting key objectives and accomplishments.
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The CRM Campaign Specialist is responsible for managing marketing email, push, and in-app campaigns for Max in the LATAM region, utilizing the Braze platform for building and deploying campaigns, A/B testing, and collaborating with various stakeholders to achieve strategic marketing goals.
As a Customer Onboarding Manager, you will act as the primary contact for new customers, managing their onboarding process, driving product adoption, and collaborating with cross-functional teams. You will utilize strong relationship management and communication skills to help customers achieve success with SafetyCulture products, while improving onboarding processes through data-driven strategies and stakeholder engagement.
The Customer Support Engineer is responsible for assisting customers with troubleshooting, resolving issues, and deploying solutions related to ControlUp's applications. They work closely with customers via chat, e-mail, and remote sessions, while also collaborating with Customer Success teams to enhance customer satisfaction and success with ControlUp products.
Top hybrid Companies in Miami, FL Hiring Customer Success Roles
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