The Senior Manager of Business Analytics leads a team focused on business information analysis, supports decision-making, develops analytical goals, mentors team members, and improves operational performance. They create relationships across the company and deliver strategic insights while ensuring team alignment with business needs.

The Business Systems Analyst role involves liaising between users and IT to capture business needs, document workflows, and assess ERP utilization. Responsibilities include managing user acceptance testing, facilitating workshops, and creating business process representations. The role also requires tracking KPIs and supporting change management through training and communication plans.