Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Supports assigned sellers by managing quoting requests, deal desk activities, contracts, approvals, procurement coordination, DocuSign workflows, client materials, and Salesforce data accuracy. Coordinates cross-functional follow-through with Legal, Finance, Sales Operations, IT, Product, and Service Delivery. Maintains service-level expectations, escalates complex requests, supports deal execution, and recommends improvements to quoting, contracting, tooling, and sales-support processes.