Top Hybrid Customer Success Jobs in Jacksonville, FL

As an Originations Specialist, you will assist members by responding to inquiries about Student Loan and Personal Loan applications via phone and chat. You will resolve queries, document interactions, and work with internal teams to enhance service quality while adhering to compliance guidelines.

The Senior Director, Client Learning & Adoption is responsible for leading a client learning team to enhance user adoption and ensure clients gain value from products. This includes creating educational materials, analyzing user adoption through CRM tools, and collaborating with various business units to address educational needs.