Top Hybrid Customer Success & Experience Jobs in Houston, TX

The Associate Personal Banker will provide exceptional customer experience, assist with account openings, and offer appropriate financial products while adhering to compliance regulations.

The Personal Banker will enhance customer experience by building relationships, assisting with account services, and recommending financial products. The role involves compliance with the SAFE Act and may require meeting regulations for loan origination.

The role involves managing relationships with merchant services clients, ensuring satisfaction and retention while achieving business objectives, and guiding clients through compliance and operational matters.

The Customer Care Specialist II is responsible for ensuring a seamless post-sales experience for customers, including conducting follow-ups, managing client accounts, and coordinating service events while collaborating with internal teams for continuous improvement.

The Collections Representative manages accounts to ensure timely payments, offers customer support, reconciles financial discrepancies, and collaborates with sales teams, focusing on 800-1000 accounts while maintaining records and reporting unpaid accounts status.

The Team Lead, Account Management will manage a team of Account Managers, drive profit targets, and ensure performance, while collaborating across teams to optimize client campaigns and strategies.

The Cashier ensures exceptional customer service and operational accuracy at checkout, assists with training, and manages cash handling.

The Relationship Manager leads corporate campaigns, fostering relationships with employers, ensuring revenue goals, managing partnerships, and providing excellent customer service while collaborating cross-functionally.

The Manager supervises a team of specialists, monitors calls, provides training, assists with difficult calls, and ensures staff are prepared for certification. Responsible for scheduling and serves as the on-call supervisor.

The Manager, Workplace Major Gifts cultivates relationships with major gift prospects, implements fundraising strategies, and manages donor portfolios for corporate campaigns.

The Territory Manager will develop market strategies, build relationships with referral sources, engage with patients and providers, and collaborate with internal teams to enhance outreach efforts.

The Technical Account Manager ensures high client satisfaction and retention by providing guidance, resolving issues, and advising on best practices in a client-focused role.

The Senior Account Manager maintains client relations, manages accounts, supports sales agents, and ensures compliance with benefits regulations while educating clients.

Manage daily servicing and retention of accounts, providing coverage guidance and collaborating with producers to enhance client experience.