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Top Hybrid Operations Manager Jobs in Greensboro, NC
As a Digital Contact & Services Director at PwC, you'll lead the design and development of AI-based Contact Center solutions, manage a global data analytics team, and ensure project alignment with strategic goals. You'll drive efficiencies, mentor team members, and foster client relationships, utilizing various technologies and insights to enhance customer engagement and satisfaction.
As a Digital Contact & Services Manager, you'll lead a team to develop and manage AI-driven solutions for enhancing customer engagement, overseeing the entire AI development lifecycle and ensuring alignment with organizational goals. Your role involves data analysis for actionable insights, coaching team members, and simplifying complexities in communication.
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