Top Hybrid Customer Success Jobs in Detroit, MI

This Launch Readiness Specialist role involves leading and driving the Initial order purchasing team to meet launch contracting deliverables. Responsibilities include team meetings, resolving issues, promoting new processes, and supporting cross-functional meetings. Required qualifications include a bachelor's degree in business administration or related field, 1-3 years of relevant experience, and strong organizational skills. Preferred qualifications include knowledge of Global Purchasing and Supply Chain processes. Visa sponsorship is not provided for this role.

National Accounts Client Services Director responsible for ensuring quality customer service and securing profitable revenue through the management of internal customer unit resources and engagement with key clients and brokers. Key responsibilities include leading and managing internal personnel, working closely with customers and brokers, anticipating operational problems, managing day-to-day customer servicing, and participating in the RFP process. Requires 8-10+ years of relevant industry experience and 5-7+ years of people management/leadership experience. Essential skills include project management, problem solving, communication, relationship building, and collaboration.