Top Hybrid Operations Manager Jobs in Cleveland, OH

The Digital Contact & Services Director will lead efforts in data analytics services to drive business results and insights. Responsibilities include developing AI/ML strategies for customer engagement, managing a global data and analytics team, and enhancing operational efficiency within the organization's contact center solutions.

The role involves managing several teams within the Enterprise Fraud Engineering Technology organization, overseeing the Actimize platform and other integration and data management solutions. Responsibilities include leading the delivery of new capabilities, collaborating with product owners, and ensuring efficient IT delivery and governance practices are met.

The Events Manager will oversee all aspects of event planning for BrightEdge, focusing on executing engaging industry events that enhance the brand and connect with customers. Responsibilities include managing vendors, coordinating logistics, maintaining branding, and analyzing post-event metrics. The role requires strong organizational skills, communication ability, and a proactive approach in a fast-paced SAAS environment.