As a Complaints Officer, you'll investigate customer complaints and ensure timely resolutions while understanding regulatory obligations. Your role will involve conducting root cause analysis, communicating with internal teams, and crafting compliant responses to improve customer satisfaction.

The Contracts Manager will prepare, negotiate, and manage contracts for Canva's Enterprise sales, Education, and Procurement teams. Responsibilities include drafting agreements, collaborating with stakeholders, maintaining a contract database, and providing feedback for process improvements.