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Leads an onsite service team and production supervisors, overseeing daily site activities, shift operations, safety, performance management, training, recruiting compliance, payroll policies, client relationships, forecasting, and reporting. The manager ensures operational goals are met while maintaining safety, service quality, and workforce effectiveness.

Manages university data from diverse sources, ensuring quality, integrity, governance, and security. Builds and maintains database objects, data transformations, validation processes, institutional reports, dashboards, visualizations, and self-service reporting tools. Collaborates with IT, data owners, and stakeholders to resolve discrepancies, automate workflows, support regulatory reporting, document data definitions and methodologies, and train non-technical users on reporting tools and responsible data use.

Leads business operations across technology and national security, building planning cadences, metrics, accountability systems, and executive visibility. Partners with product and technical leaders to prioritize work, manage commitments, prepare the CTO for high-stakes engagements, and convert decisions into tracked execution. The role also builds the business operations team, supports budgeting and planning, represents the CTO when needed, strengthens organizational culture, and manages complex domestic and international coordination during periods of rapid growth.

Manage a portfolio of client accounts, serving as the primary relationship owner from onboarding through renewals. Develop account strategies, drive employee engagement and adoption, lead business reviews, monitor account health, identify expansion opportunities, resolve issues, and coordinate with product, sales, support, and engineering teams. Share client feedback internally and support retention, renewals, and growth.

Supports the talent acquisition process by coordinating interviews, candidate communications, background checks, offers, onboarding activities, recruiting events, and job postings. Maintains accurate ATS and HRIS records, tracks recruitment metrics, assists with sourcing and screening, and supports employer branding. Serves as a liaison among candidates, recruiters, and hiring managers while ensuring smooth hiring logistics, accurate documentation, and a positive candidate experience.

Leads financial management and procurement operations for large U.S. Government-funded programs. Responsibilities include budgeting, forecasting, expenditure tracking, financial reporting, invoicing, reconciliations, internal controls, vendor procurement, price analysis, subcontract administration, FAR compliance, audit readiness, and risk mitigation. Provides financial and procurement guidance to program leadership while monitoring subcontractor compliance and performance.

Processes accounts payable invoices, employee expense reports, checks, deposits, credit card transactions, vendor coding, and general ledger postings. Reviews documentation, performs reconciliations, maintains internal controls, supports audits and 1099 reporting, and follows AP policies and applicable financial regulations. The role also assists with fraud monitoring, vendor cleanup, special projects, and backup AP functions.

Leads social media analytics, measurement, reporting, and AI-driven automation for client brands. Develops KPI frameworks, benchmarks, dashboards, and scalable reporting workflows; analyzes social algorithms, audience behavior, and campaign performance; translates complex data into creative and business recommendations; presents insights to clients; and oversees analytics delivery, quality, processes, and distributed resources.

Conduct door-to-door outreach, generate and convert roofing sales leads, inspect roofs and exteriors for storm damage, document findings, prepare estimates, and guide homeowners through insurance claims or retail financing options. Maintain customer relationships, manage follow-ups and sales pipelines in ServiceTitan, address concerns, and collaborate with sales leadership. The role requires outdoor fieldwork, territory travel, evening and weekend availability, and performance-based selling.

Leads Goodwill’s workforce development programs, including employer and community partnerships, training initiatives, grants, career pathways, credentialing, employment programs, outcome measurement, compliance, budgeting, and organizational training needs assessment.