Top Customer Success & Experience Jobs in Hartford, CT

Manage and grow Ambry's institutional accounts in the Northeast by driving adoption of CARE and other products, ensuring post-sale success, leading renewals and expansions, coordinating cross-functional teams, and delivering client governance and business reviews.

The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Senior Tech Support Specialist provides Tier 2 and 3 support, evaluates technical products, and offers solutions while ensuring excellent customer service and documentation management.

As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.

The Customer Engagement Representative engages prospective clients to generate business, maintains client relationships, achieves sales targets, and provides exceptional customer service.

Lead and manage enterprise trials of Samsara technology by developing tailored trial plans, aligning internal teams, defining success criteria, mitigating risks, creating trial collateral, coordinating cross-functional resources, and communicating milestones to drive trial conversion and long-term adoption.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.

The Enterprise Implementation Consultant manages customer relationships, facilitating the deployment and adoption of IoT solutions for enterprise customers, ensuring business value through effective communication and training.

As a National Account Executive, you will sell the Investigate fraud investigation tool to financial institutions, build a sales pipeline, and represent SentiLink at industry events.

As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.