Top Customer Support Jobs in Greensboro, NC

The CareDriver Support Manager leads a remote team, ensuring high-quality support and safety standards, manages performance metrics, and implements operational improvements.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Auto Claims Representative handles entry-level claims, including investigation and resolution, while learning insurance processes and developing customer service skills.

The Program Manager oversees operations in the Contact Center, develops performance metrics, evaluates processes for improvements, resolves customer complaints, and collaborates with staff to enhance service delivery while ensuring compliance and staff development.

The Support Enablement Specialist will create and maintain training content, support onboarding, track progress, and enhance learning experiences in a fast-paced environment.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

As an Operations Associate, you'll provide member support through calls, manage workflows, and improve service processes for Rocket Money's financial services.

The Manager of Client Services oversees billing operations and client service teams, ensuring quality, performance, and process improvement. Responsibilities include managing personnel, handling escalated service issues, managing projects, and improving customer experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.