Owns accounting support for the deal desk and quote-to-cash process at a SaaS company. Responsibilities include reviewing contracts for ASC 606 implications, advising Sales and Legal on deal structures, establishing approval workflows, translating contract terms into billing configurations, managing amendments and renewals, and partnering with Sales Operations, Finance, and Accounting. The role also supports commercial governance, SaaS metrics analysis, audit, and cross-functional training.

Audits call center interactions and administrative forms for quality, accuracy, and regulatory compliance. Reviews potential fraud referrals, gathers evidence, prepares SIU case files, and maintains confidential investigation records. Monitors operational and financial controls, reports risk gaps, analyzes QA metrics, coaches staff, and supports process improvements and compliance training across life insurance TPA operations.