Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Maintains employee and credentialing databases, administers leave programs including FMLA, supports compensation and I-9 compliance, prepares HR reports, participates in audits, and provides documentation for Joint Commission and regulatory reviews. Ensures adherence to HR policies, labor standards, confidentiality requirements, and credentialing guidelines while responding to employee and supervisor inquiries and supporting HR projects.

Own client tracking, practice-management systems, intake, onboarding, document organization, and status reporting. Coordinate preparers, accountants, and reviewers while tracking deadlines. Contact the IRS Practitioner Priority Service and ACS, obtain and summarize transcripts, manage Forms 2848/8821 authorizations, prepare Collection Information Statements, and support installment agreements and currently-not-collectible determinations under licensed-team review.

Manage strategic enterprise customer accounts, improve net dollar retention, reduce churn, identify expansion opportunities, and guide customers in adopting Sigma’s analytics platform. Develop success plans, deliver training and educational programs, advocate for customer needs with product teams, and use analytics expertise to drive business outcomes. The role requires 7+ years in customer success, account management, or consultative SaaS, analytics, or business intelligence roles, with experience in enterprise environments and production BI implementations.

Drive revenue growth through technology solution distributors and agent partnerships. Manage partner relationships across onboarding, performance optimization, sales support, and negotiations. Own channel revenue targets and pipeline development, establish partner KPIs, and collaborate with marketing, product, and technical teams on channel campaigns and go-to-market strategies. The role requires enterprise networking knowledge, Salesforce proficiency, data analysis, and strong relationship-building skills.

Drive timely SaaS subscription renewals and expansions by monitoring contract terms, reviewing usage and history, engaging customers, explaining subscription options, and coordinating renewal quotes and ordering documents. Collaborate with Sales, Customer Success, and Accounting to resolve non-routine situations, maintain subscription integrity, and support customer success while managing high-volume workloads and global customer schedules.

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Own customer value and adoption plans for a B2B SaaS account portfolio. Build relationships with business and technical stakeholders, connect Mixpanel usage to measurable outcomes and ROI, lead enablement and business reviews, monitor account health, identify expansion and renewal opportunities, triage product issues, and advise customers on AI-enabled product workflows. Collaborate with Account Executives, renewal teams, Product, Engineering, and GTM partners to drive adoption and share best practices.

Own Revive Media’s marketing strategy and build a demand generation engine for Convoy’s expansion into SMB verticals. Responsibilities include brand positioning, competitive research, multi-channel pipeline generation, PR, events, website direction, content and social strategy, budget ownership, forecasting, marketing analytics, and cross-functional CRM partnership. The role also manages external contractors, supports win-back campaigns, and develops the business case for future marketing hires.