Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Lead administration of Microsoft 365, Google Workspace, SaaS applications, Azure identity, and cloud infrastructure in a fully cloud-based organization. Provide Level 2/3 service desk escalation, execute migrations and cybersecurity projects, establish IT service processes, manage assets and vendors, and support onboarding, offboarding, incident response, change management, and M&A initiatives. The role partners with IT leadership and may help build and manage a growing internal technical team.

Lead post-sales success for enterprise SaaS customers, drive adoption, monitor account health and model performance, manage escalations, run QBRs, partner cross-functionally to ensure renewals and expansions, and deliver measurable business outcomes while advising on identity verification and fraud detection solutions.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead BrandCycle’s creator community growth and engagement across Facebook, Instagram, email, and webinars. Manage community channels, develop educational content, package brand campaigns for creator action, and advocate for creators internally. Own activation, retention, earnings, engagement, and revenue metrics while testing new approaches and using AI and automation tools to improve community value.

Lead execution of product initiatives for clinical decision support and pathways: manage delivery from kickoff to rollout, handle inbound requests via Jira, coordinate alpha/beta releases, conduct customer discovery, translate prototypes into implementation-ready specs, and support FDA documentation and cross-functional communication across engineering, clinical, sales, and customer success.

Own strategy and roadmap for trading APIs or new product initiatives. Use customer feedback, onchain and internal data, and personal DeFi expertise to identify opportunities. Partner with engineering on technical tradeoffs, collaborate with go-to-market teams to drive adoption, and work with the CEO and leadership on product direction. The role requires shipping B2B, API, or infrastructure products with measurable adoption and revenue in a hands-on individual contributor capacity.

Build AI-powered product quality infrastructure for capturing, synthesizing, routing, and acting on customer feedback. Develop bug intake and triage systems, dashboards, data pipelines, analytics tooling, and integrations with ticketing, payment, CRM, and data warehouse systems. Partner with support engineers and domain specialists to improve product quality and ship internal tools quickly.

Leads the Customer Assurance department, setting service, quality, escalation, training, and workflow standards across live chat, email, and outbound communications. Manages staffing, performance, coaching, onboarding, documentation, KPIs, customer outreach initiatives, and resource allocation. Handles significant escalations, represents the department in cross-functional planning, and maintains accountability for team performance and customer interaction quality in a fully remote environment.

Own and expand Teleskope’s North American channel strategy by recruiting and activating VARs and service partners. Build partner-program structure, incentives, enablement, co-selling motions, and pipeline reporting. Manage partner relationships, negotiate agreements, represent the company at industry events, and collaborate cross-functionally on partner-driven deals. Initially operate as an individual contributor while building a high-performing channel team as the program scales.

Provide strategic legal counsel to global and U.S. teams on commercial and strategic agreements, corporate governance, compliance, intellectual property, privacy, security, and product matters. Negotiate customer and vendor contracts, develop templates and playbooks, manage contract and governance systems, support M&A and fundraising, and coordinate outside counsel. Advise business leaders, review marketing and product materials, and partner with compliance teams to address legal and regulatory requirements.