Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Leads strategy, modernization, and execution across multiple public safety SaaS products or initiatives. Defines portfolio roadmaps, pricing, positioning, and business cases; partners with Engineering, Design, Sales, Marketing, and customer teams; drives AI and analytics adoption; oversees complex cross-functional delivery; represents the portfolio with executives and customers; and mentors product professionals.

Own analytics for Customer Success and Operations by translating ambiguous business questions into metrics, reports, dashboards, and PRDs. Partner with senior leaders, CSMs, Analytics Engineers, and Operations teams to improve retention, permit turnaround, and organizational scalability. Build self-service dashboards, develop dbt models, document analytics assets, prioritize high-impact requests, and use LLM tools to accelerate SQL, reporting, and data-model development.

Manage pricing infrastructure and strategy, maintain price books, evaluate EBITDA impact, and lead commercial integration for acquisitions and Greenfield operations. Deliver P&L variance, price mix, financial risk, and productivity analyses supporting margin improvement and Capex decisions. Partner with Operations, IT, and the AI Steering Committee on commercial systems, responsible AI governance, and AI-enabled workflow improvements. Regular travel to branches and regional operations, including overnight stays, is required.

Build and maintain Snowflake and dbt data platforms, including ELT pipelines, tested models, orchestration, monitoring, documentation, access controls, and governance. Optimize performance and costs while ensuring reliable, discoverable data for internal dashboards, client products, and AI/ML use cases. Translate ambiguous stakeholder needs into durable solutions and apply strong software engineering practices, including Git, CI/CD, code review, Python, testing, and alerting.

Own end-to-end B2B content strategy across the funnel, including editorial planning, website content, SEO, paid media, nurture campaigns, reports, narratives, and press releases. Manage freelancers and agencies, maintain brand voice, support Sales, and optimize content for traffic and pipeline using analytics, A/B testing, personalization, and AI tools. The role requires strong writing, editing, strategic ownership, and comfort engaging technical SaaS audiences.

Own Minoan’s finance operations, including month-end close, GAAP reporting, reconciliations, cash flow, payments, sales tax, expense controls, investor reporting, and outsourced accounting relationships. Build scalable processes and automate finance workflows using tools such as QuickBooks, Sigma, and Snowflake. Partner cross-functionally across Sales, Operations, Marketing, Product, and Brand Partnerships, with increasing responsibility for FP&A and strategic planning as the company grows.

Own scaled and direct customer success strategies for Helium 10 Ads and Amazon Seller Central advertising customers. Design onboarding, adoption, retention, renewal, and expansion programs using playbooks, automation, content, and performance data. Manage strategic accounts, conduct business reviews, identify growth opportunities, optimize advertising ROI, and guide cross-functional teams. Independently develop and test engagement initiatives, evaluate self-service experiences, and improve customer outcomes across a broad advertising portfolio.

Lead and own cross-organizational technical programs for ML and robotics platform development, define roadmaps and milestones, remove blockers, align diverse engineering teams, and drive adoption of platform best practices to deliver scalable autonomy and infrastructure outcomes.

Manage a portfolio of churches by providing ongoing virtual communication, support, training, and engagement guidance. Monitor participation, requests, response activity, and network health metrics to improve church involvement and retention. Resolve customer issues, coordinate technical support, maintain accurate CRM records, support onboarding transitions, and collaborate with internal teams to strengthen network outcomes and improve engagement processes.

Drive adoption of payment APIs by managing API specifications, creating technical documentation, tutorials, sample applications, and video content. Represent the company at conferences, meetups, and workshops; engage with developers; advocate for customer needs; and relay community feedback to product and engineering teams. The role also gathers technical requirements and collaborates across engineering, sales, marketing, and support to improve developer success, customer satisfaction, and revenue outcomes.