Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Lead Boulevard’s infrastructure transformation by defining cloud, DevOps, security, and reliability strategy. Manage and grow infrastructure and reliability engineering teams while architecting scalable AWS platforms, EKS containerization, Terraform and GitOps automation, CI/CD pipelines, observability, disaster recovery, database scaling, and compliance practices. Partner with Product, Services, Data Engineering, and Platform teams to provide secure, highly available, self-service infrastructure that supports business growth.

Manage service delivery for a life sciences-focused MSP pod, overseeing support staff, service quality, SLAs, ticketing, billing accuracy, utilization, capacity planning, escalations, client reviews, onboarding, documentation, and continuous improvement. Ensure delivery aligns with HIPAA, HITECH, GxP, and FDA 21 CFR Part 11 requirements. Coach technical staff, coordinate incident communications, improve PSA workflows, and partner with client executives and customer success managers.

Create clear, concise UX copy across patient-facing and business healthcare workflows, including onboarding, forms, errors, notifications, AI interactions, and transactional communications. Partner with Design, Product, Engineering, Research, and users to improve information architecture, terminology, interaction patterns, and content systems. Develop voice and tone guidelines, reusable content patterns, and scalable AI-assisted workflows while ensuring clarity, accuracy, accessibility, consistency, and trust in complex healthcare software experiences.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Own demand generation and account-based marketing initiatives for a healthcare platform targeting large health systems. Develop quarterly marketing plans, manage budgets, execute integrated paid, content, event, outbound, and nurturing campaigns, and collaborate with Sales, SDRs, Product Marketing, and Corporate Communications. Build performance dashboards, optimize campaign spend and funnel velocity, produce marketing and sales enablement assets, and support trade shows and event activations.

Manage post-onboarding relationships with public safety agency customers, driving platform adoption, value realization, satisfaction, and retention. Provide enablement, training, strategic reviews, workflow guidance, and feature education. Monitor customer health, address risks, coordinate escalations with Support, Product, and Engineering, and communicate customer feedback internally. Collaborate with onboarding and account management teams to improve success playbooks, engagement strategies, and customer outcomes.

Own the full SaaS sales cycle for mid-market and enterprise customers, from prospecting through contract close. Build account plans, develop partner relationships, manage complex stakeholder processes, articulate solution value and ROI, forecast pipeline, maintain CRM hygiene, and collaborate with Pre-Sales, Product, and Marketing. Represent the company at industry events and contribute to go-to-market strategy in a fast-paced cybersecurity GRC environment.

The job description provides limited role-specific details. The Senior Manager, DevOps role likely involves leading DevOps functions and supporting technology operations, but no specific responsibilities, technologies, or qualifications are provided. The position is primarily seated and involves extensive computer and telephone use, with occasional light physical activity.

Own the Konnect Developer Portal self-service experience, including application registration, credentials, teams, and environments. Lead discovery, roadmap development, user research, prioritization, cross-functional delivery, and KPI tracking across API, AI, gateway, lifecycle, monetization, and onboarding capabilities. The role requires strong developer empathy, experience with B2B SaaS or platform products, and the ability to connect frontend UX, backend integrations, and system design.

Lead customers in observability strategy, telemetry schema design, sampling, instrumentation, and SRE practices. Build and ship production instrumentation, SLOs, and dashboards; mentor engineering teams; troubleshoot technical and sociotechnical issues; create enablement content; and represent customer insights internally. The role combines long-term technical advisory work with hands-on delivery across cloud platforms, infrastructure, CI/CD, and distributed systems.