Top Engineering Jobs

Maintain and improve the reliability, scalability, performance, and operability of ServiceNow’s federal cloud infrastructure. Resolve infrastructure issues, automate repetitive work, develop monitoring solutions, reduce incidents and MTTR, and lead reliability initiatives across hardware, networking, systems, applications, and cloud technologies. This third-shift role supports government customers on a Sunday-Wednesday, 10-hour schedule with no on-call rotation.

Define enterprise ServiceNow platform vision, architecture standards, governance models, integration and data strategies. Guide executive stakeholders, architects, delivery teams, partners, and product teams toward scalable, consistent platform decisions. Facilitate governance forums, mitigate scalability and technical debt risks, promote leading practices, and provide strategic feedback to engineering teams. Travel of up to 50% annually may be expected.

Build and maintain scalable AI Search software across the full development lifecycle, including Java and front-end development, ServiceNow administrative tools, search UI components, GraphQL APIs, analytics dashboards, and machine-learning functionality. Own design, coding, testing, deployment, reliability, and performance optimization. Develop automated and manual tests using Jenkins, JUnit, Playwright, Selenium, and related frameworks. Collaborate with Product Owners and engineering teams in Agile Scrum processes while supporting customer-reported search UI and UX issues.

Build and maintain scalable backend applications for ServiceNow’s platform engineering team. Responsibilities include software design, Java development, reusable architecture, code reviews, unit testing, test automation, performance optimization, and product delivery. The role partners with developers and product owners to enhance existing products and create new features. Candidates should understand data structures, algorithms, object-oriented design, design patterns, web platforms, and AI-enabled productivity or workflow solutions.

Own long-term technical architecture and build resilient infrastructure services and microservices supporting machine learning, frontend, and platform teams. Write production-grade code, drive distributed-systems scalability and reliability, connect engineering decisions to business outcomes, and mentor senior engineers. Lead cross-functional execution, identify technical and business gaps, make build-versus-buy decisions, and promote engineering excellence at startup pace.

Build and operate full-stack products, backend services, REST APIs, data pipelines, distributed systems, and AI-powered workflows. Develop Java and Python services, deploy applications on Kubernetes, manage Kafka and ClickHouse systems, and create frontend components with React or Angular. Own reliability, observability, testing, performance, and production operations while collaborating with product, design, and engineering teams.

Build and maintain core infrastructure services and distributed microservices supporting machine learning, frontend, and platform teams. Develop capabilities including configuration management, rate limiting, feature flags, A/B testing, and traffic capture and replay. Improve cloud infrastructure performance, scalability, latency, and observability. Own features end-to-end, deliver deadline-sensitive work, collaborate across engineering teams, and influence the infrastructure roadmap.

Design and lead resilient, distributed integration architectures connecting legacy security systems with AI-native agents. Build scalable libraries, unified data models, APIs, webhooks, streaming pipelines, and autonomous security orchestration workflows. Partner with product and R&D leadership to deliver high-impact security capabilities, while setting engineering standards, mentoring senior engineers, and driving performance, reliability, and innovation.

Own the end-to-end architecture of ServiceNow’s entitlement, usage metering, overage, and billing platform. Define technical vision, data models, integration contracts, and reliability standards for distributed systems processing high-volume usage and AI-driven consumption. Lead cross-team architecture decisions, production incident resolution, and technical strategy while partnering with Product, Finance, Sales Operations, and Engineering leadership. Mentor senior engineers and contribute hands-on to critical components.

Leads a team of network reliability engineers responsible for production network services supporting a cloud platform. Manages hiring, coaching, priorities, on-call practices, incident response, customer escalations, and operational readiness. Applies SRE practices, observability, automation, error budgets, and post-incident improvement to increase availability and reduce operational toil. Partners with engineering, SRE, security, infrastructure, and support teams while guiding complex troubleshooting and risk-based operational decisions.