Top Engineering Jobs

Design, build, and operate agentic search infrastructure including indexing engines, ingestion/enrichment pipelines, and multi-modal, permission-aware indices. Own index lifecycle, scale hybrid sparse/semantic/vector indices, improve performance and observability, and contribute to entity resolution/knowledge graph capabilities. Collaborate cross-functionally to deliver production-grade, low-latency search for agents and evolve platform roadmaps.

Design, build, and scale Moveworks AI cloud infrastructure and developer platform across regions. Implement CI/CD, infrastructure as code, Kubernetes/Istio deployments, ensure security, reliability, observability, and cost optimization while partnering with platform, ML, data, and security teams.

Serve as a technical advisor driving ServiceNow platform architecture and adoption. Guide customers, partners, and delivery teams on instance strategy, governance, integrations, technical health, and roadmaps. Support sales scoping, mentor others, and contribute leading practices to ensure scalable, long-term solutions.

Build, scale, and operate Moveworks AI cloud infrastructure and developer platform. Design secure, resilient multi-region/cloud systems; create IaC-driven CI/CD pipelines; manage Kubernetes/Istio clusters; collaborate with platform, ML, data, frontend, and security teams to meet performance, observability, and cost objectives.

Build and own distributed runtime infrastructure for agentic AI: session orchestration, lease-based distributed session management, event-driven pipelines, structured concurrency, observability, caching and state layers to support low-latency, correct, long-running agent workflows at scale.

Advise customers on ServiceNow platform architecture, governance, integrations, instance health, and technical roadmaps. Collaborate with executives, enterprise architects, partners, and delivery teams to design scalable solutions, reduce technical debt, and support sales scoping and estimation while contributing platform best practices.

Serve as a Principal Workflow Architect advising enterprise customers on ServiceNow architecture and integrations. Design complex solutions, lead workshops, perform hands-on ServiceNow development (Flow Designer, REST, JavaScript, HTML/CSS, SSO, domain separation, mid-servers), mentor teams, scope engagements, and contribute thought leadership. Support both SaaS and self-hosted environments and travel within MEA as needed.

Build and own runtime infrastructure for agentic AI: orchestrate long-running agent sessions, manage distributed session state and leases, implement event-driven pipelines, ensure observability and tracing, and optimize caching and storage for low-latency, scalable production systems.

Lead customer engagements to design and implement ServiceNow Workflow solutions, advise senior stakeholders, support pre-sales scoping, mentor delivery teams, and drive integrations, governance, and adoption to achieve business outcomes. Travel up to 20% annually.

Advises customers on ServiceNow platform architecture and governance, designs scalable integration and instance strategies, reduces technical debt, aligns solutions to business outcomes, supports sales scoping, and promotes platform best practices across stakeholders.