Top Engineering Jobs

Own enterprise voice AI deployments for strategic restaurant customers, from technical discovery and architecture through integration, go-live, optimization, and production support. Write code, configure APIs and workflows, troubleshoot live issues, and collaborate with customer engineering teams and business leaders. Develop reusable deployment tools, reference architectures, and playbooks while translating field challenges into product improvements. Partner closely with Sales, Product, and Engineering and serve as a trusted technical escalation point.

Designs and maintains automated test frameworks and exploratory suites for products, APIs, SDKs, AI models, and data platforms. Develops functional, integration, end-to-end, regression, API, browser, load, and reliability tests; creates datasets, evaluation pipelines, dashboards, and CI/CD release gates. Partners across Engineering, Research, Product, Data, and Infrastructure to validate model behavior, data quality, performance, and production readiness. Documents reproducible defects, supports triage, and communicates risks.

As a Solutions Architect at Deepgram, you will engage with customers, solve technical issues, enhance support solutions, and develop automation processes.

Design and implement secure, scalable backend services for voice agents, integrate AI models and telephony, improve inference, debug concurrent systems, and collaborate with Product to deliver features end-to-end.

As a Solutions Architect at Deepgram, you'll engage with customers post-sales to resolve complex technical issues, create scalable solutions, and enhance support processes, using your engineering skills and experience in customer-focused roles.

Build and deploy production backend services, third-party integrations, internal tooling, and voice agents for strategic enterprise customers. Work directly on site with customer technical and business teams, monitoring and optimizing live systems for accuracy, latency, and throughput. Collaborate with research and product teams to extend the platform, provide field feedback, and create reusable solutions. The role involves regular customer-site work, solution scoping, technical problem-solving, and end-to-end ownership of deployed systems.

As a Pre-Sales Solutions Engineer, you will drive technical pre-sales engagements, architect custom solutions, and guide customers on API integration and deployment strategies, enhancing their experience with Voice AI technologies.

Design and implement secure, scalable backend services for speech inference and audio processing. Optimize networking, transcoding, latency, memory, and distributed compute orchestration. Measure and improve system performance, debug complex networking/scheduling/HPC issues, customize services for customers, and partner with Product to deliver features end-to-end.

Build and maintain full-stack features for Saga, Deepgram's voice OS. Develop backend services (Node.js, Socket.IO, DynamoDB, AWS Amplify), frontend interfaces (TypeScript, React, Next.js), and scalable REST/GraphQL APIs. Participate in architecture, code reviews, performance optimization, and translate product requirements into iterative deliverables.

The Pre-Sales Solutions Engineer will engage in technical pre-sales activities, integrating AI solutions with customer needs, and facilitating technical sales processes.