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The Senior Solutions Engineer at Atlassian will engage with enterprise customers, understanding their business needs and mapping them to Atlassian capabilities, particularly Jira Service Management. This role involves leading pre-sales engagements, delivering compelling presentations, and contributing to thought leadership initiatives while supporting partnerships to expand customer outreach.
The Solutions Engineer will engage with sales teams and customers to address business challenges through Atlassian's products. Responsibilities include customer discovery, relationship building at the executive level, value-based demonstrations, and gathering product feedback. Successful candidates will have 8+ years in pre-sales with Fortune 100 clients and strong communication skills.
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As a Site Reliability Engineer at Atlassian, you'll improve service performance and reliability, automate repetitive tasks, and respond to issues while fostering collaboration within the team. You'll own development efforts through planning and delivery, engaging in capacity planning, and working with various monitoring and infrastructure tools.
The Principal Solutions Engineer will engage with sales teams and customers to solve complex business problems using Atlassian software. Responsibilities include building relationships with C-level executives, leading product demonstrations, understanding customer needs, and advocating for product development based on customer feedback.
The Solutions Sales Executive will drive revenue growth for Jira Service Management in Japan, develop sales strategies, work with cross-functional teams, and manage relationships with enterprise customers. They will represent the product at industry events, provide sales forecasts, and collaborate with partners.
As a Shield Engineer at Atlassian, you will support Jira Platform teams by resolving developer issues, analyzing operational metrics, and automating tasks. Your role will involve enhancing self-serve capabilities through documentation, representing customer needs, and improving engineering efficiency. You will be part of a team that aims to elevate developer productivity across different technical domains.
Join our team as a Cloud Network Engineer to enhance the availability, performance, and stability of Atlassian's public edge infrastructure. Responsibilities include building, automating, and maintaining cloud infrastructure in AWS, diagnosing and resolving issues in microservices and network services, and utilizing various network technologies like load balancing and monitoring systems.
As a Senior Engineering Manager at Atlassian, you will lead multiple scrum teams focusing on delivering high-scale cloud products. You'll collaborate with design, product management, and architecture teams to influence product direction, coach the team, and implement engineering best practices for improved operational efficiency.
The Senior Engineering Manager - Reliability will lead a team of engineers to enhance incident management, focusing on reducing detection, recovery, and communication times during incidents. Responsibilities include managing technical leads, developing incident management protocols, collaborating across engineering teams, and improving practices through data and feedback.
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