As a Senior Engineer on the Corporate IT team, you will enhance and maintain contact center platforms, focusing on automation, security, and integration of technologies. Responsibilities include managing access controls, analyzing logs, troubleshooting issues, and collaborating with teams to improve system performance. You will also serve as a tier 3 escalation path for complex user issues.

The Senior QA Automation Engineer will focus on automation and functional testing, working with product teams to ensure quality in product development. Responsibilities include executing tests, developing automation frameworks, configuring services, and troubleshooting issues in production environments.