As a Senior Engineer on the Corporate IT team, you will enhance and maintain contact center platforms, focusing on automation, security, and integration of technologies. Responsibilities include managing access controls, analyzing logs, troubleshooting issues, and collaborating with teams to improve system performance. You will also serve as a tier 3 escalation path for complex user issues.

As a Senior QA Automation Engineer, you will lead quality assurance efforts, develop test automation, troubleshoot production issues, and collaborate with product teams on application specifications and architectural designs to ensure a seamless banking experience.