Conduct mixed-method UX research across generative discovery, iterative design, and post-launch optimization. Plan and execute interviews, usability tests, surveys, A/B tests, and analytics; collaborate with designers, PMs, and analysts; advocate research insights and practices across teams; manage project priorities and timelines; use industry-standard research tools to inform product decisions.

Lead a small creative team to design executive-level presentations and visual assets. Partner with C-suite to craft narratives, oversee slide design, data visualizations, templates, and brand consistency, manage projects and timelines, and provide on-call support for urgent executive needs while handling confidential information.