Top Tech Jobs & Startup Jobs in Des Moines, IA

Own and scale Adobe Experience Platform and Real-Time CDP implementations. Design data collection architecture using Web SDK, Edge Network, and datastreams; govern XDM schemas, identity, datasets, and data quality. Develop tagging, CJA connections and views, audience activation, privacy frameworks, and event-driven data layers. Troubleshoot ingestion and identity issues, integrate Adobe ecosystem tools and downstream systems, and collaborate with stakeholders on scalable technical solutions, governance, documentation, and enablement.

Lead administration of Microsoft 365, Google Workspace, SaaS applications, Azure identity, and cloud infrastructure in a fully cloud-based organization. Provide Level 2/3 service desk escalation, execute migrations and cybersecurity projects, establish IT service processes, manage assets and vendors, and support onboarding, offboarding, incident response, change management, and M&A initiatives. The role partners with IT leadership and may help build and manage a growing internal technical team.

Lead post-sales success for enterprise SaaS customers, drive adoption, monitor account health and model performance, manage escalations, run QBRs, partner cross-functionally to ensure renewals and expansions, and deliver measurable business outcomes while advising on identity verification and fraud detection solutions.

Own high-volume employee onboarding from signed offer through the first week, including offer and role-change documentation, background checks, HRIS/ATS data accuracy, equipment coordination, Day 1 orientation, and stakeholder communication. Build onboarding SOPs and People Operations workflows from scratch, identify process improvements, manage confidential information, and support cross-functional People team projects in a fast-growing remote organization.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead BrandCycle’s creator community growth and engagement across Facebook, Instagram, email, and webinars. Manage community channels, develop educational content, package brand campaigns for creator action, and advocate for creators internally. Own activation, retention, earnings, engagement, and revenue metrics while testing new approaches and using AI and automation tools to improve community value.

Lead execution of product initiatives for clinical decision support and pathways: manage delivery from kickoff to rollout, handle inbound requests via Jira, coordinate alpha/beta releases, conduct customer discovery, translate prototypes into implementation-ready specs, and support FDA documentation and cross-functional communication across engineering, clinical, sales, and customer success.

Own strategy and roadmap for trading APIs or new product initiatives. Use customer feedback, onchain and internal data, and personal DeFi expertise to identify opportunities. Partner with engineering on technical tradeoffs, collaborate with go-to-market teams to drive adoption, and work with the CEO and leadership on product direction. The role requires shipping B2B, API, or infrastructure products with measurable adoption and revenue in a hands-on individual contributor capacity.

Build AI-powered product quality infrastructure for capturing, synthesizing, routing, and acting on customer feedback. Develop bug intake and triage systems, dashboards, data pipelines, analytics tooling, and integrations with ticketing, payment, CRM, and data warehouse systems. Partner with support engineers and domain specialists to improve product quality and ship internal tools quickly.

Leads the Customer Assurance department, setting service, quality, escalation, training, and workflow standards across live chat, email, and outbound communications. Manages staffing, performance, coaching, onboarding, documentation, KPIs, customer outreach initiatives, and resource allocation. Handles significant escalations, represents the department in cross-functional planning, and maintains accountability for team performance and customer interaction quality in a fully remote environment.