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The Associate Application Support Analyst provides first-line technical support for the Q2 Solution, troubleshooting basic customer issues over the phone, documenting cases accurately, and maintaining a knowledge of the Q2 Solution. Responsibilities include managing case queues, escalations, and maintaining customer relationships.
As an Integrated Operations Center (IOC) Analyst, you will monitor system alerts, perform log analysis, resolve incidents, and maintain operational integrity across Q2's services. You will utilize network security tools to analyze threats and document troubleshooting efforts while ensuring effective communication with impacted customers.
The Business Analyst will engage with clients to document requirements and project workflows, create use cases, maintain communication across teams, mentor teammates, and ensure adherence to security policies. A focus on technology and problem-solving in an Agile environment is vital.
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The Procurement Analyst will manage software agreement processes, vendor oversight, pricing strategy, contract negotiations, and expense monitoring while collaborating with internal teams and vendors. They will analyze market trends to optimize procurement decisions and maintain strong vendor relationships to ensure cost-effective purchasing.
Join Q2 as an Integrated Operations Center Analyst, responsible for monitoring and responding to system alerts, resolving incidents, and ensuring environmental stability. Utilize network security tools to analyze potential cyber threats and document troubleshooting results while maintaining communication with impacted customers.
The Senior Business Analyst will collaborate with stakeholders to gather business requirements, facilitate workshops, develop documentation, perform business analysis, and support clients during the testing and implementation of digital banking solutions.
Q2 is seeking a SQL Database Administrator to manage and troubleshoot SQL databases. Responsibilities include monitoring, maintenance, performance tuning, assisting with customer implementations, and providing on-call support. The role entails working with Database Engineers, contributing to capacity management, and ensuring adherence to security policies.
The SQL Database Administrator will manage and maintain SQL databases, perform troubleshooting, respond to customer requests, support database backups and restores, and participate in 24x7 on-call support. The role includes ensuring security and compliance and contributes to configuration and performance tuning of infrastructure.
As a SQL Database Administrator, you'll be responsible for monitoring, administration, and maintenance of SQL databases, troubleshooting issues, supporting customer implementations and requests, participating in on-call support, and ensuring compliance with security and privacy policies.
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