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Assist in resolving routine identified problems using structured tools and techniques, assist with basic applications, have a strong customer orientation, communication, and teamwork skills, ability to classify and escalate issues appropriately. Benefits include programs for physical and mental health, financial wellness, and family support. MetLife is a leading financial services company with operations in multiple markets, providing insurance, annuities, employee benefits, and asset management.

Responsible for preparing reports, dashboards, and resolving discrepancies in reports for the Operations team. Must have 2-4 years of experience in BPO/Insurance industry with strong technical skills in SQL, MIS Reporting, and MS Office applications.