Top Cybersecurity & IT Jobs

As a Senior Technical Solutions Operations Engineer, you will develop and implement technology strategies for the Technical Solutions department, enhance systems efficiency, and lead the design of scalable, secure systems. Your role involves collaborating with senior leadership and mentors, managing vendor relationships, and guiding the team on technical matters while working in a hybrid model.

As a Technical Support Engineer at Datadog, you'll engage with customers to resolve technical issues via various channels, reproduce issues, lead product demos, and train specifically in Datadog's products. You'll work under mentorship while contributing to customer satisfaction and company growth.

The Technical Support Engineer 2 at Datadog focuses on providing technical assistance to Premier Customers through various channels. Responsibilities include troubleshooting issues, fostering client relationships, participating in health check meetings, and creating internal documentation. The role requires some programming knowledge and a basic understanding of Linux.

The Technical Support Engineer at Datadog will engage with customers through various channels to troubleshoot technical issues and educate clients on platform usage. A strong focus on teamwork and collaboration is essential, with responsibilities including reproducing issues, leading demos, and participating in product discussions. Continuous learning and technical knowledge are emphasized.

As a Senior Premier Support Engineer, you will provide technical support and education to Datadog's Premier Customers, troubleshoot complex technical issues, conduct health checks, and mentor junior team members. You will engage with clients through various communication channels and participate in product discussions based on client interactions.

As a Senior Manager of Technical Support Engineering at Datadog, you will manage and mentor a team of Technical Support Engineers, ensuring excellent client support and performance accountability. You will facilitate training, develop documentation, and guide team initiatives to improve productivity while resolving escalations and collaborating on technical solutions.

As the Director of Technical Support Engineering, you will manage and mentor a team of Support Engineering Managers, oversee client issue resolution, optimize processes, drive productivity projects, and collaborate across departments to improve operational efficiency.