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The IT Technical Support role involves assisting with the maintenance of technology equipment at Aulani Resort, ensuring effective operation of communication systems, Point of Sale systems, and various guest technologies. Responsibilities include problem identification, troubleshooting, and coordinating technical support efforts to resolve issues effectively.
The Systems Administrator II is responsible for monitoring, triaging, and resolving infrastructure issues in a 24/7 production environment. They will support operational tasks, diagnose problems, and communicate with internal teams to minimize potential issues while utilizing strong troubleshooting skills and knowledge of the infrastructure.
As a Principal GenAI Security Engineer, you will oversee the ethical deployment of AI solutions, develop red teaming models, and collaborate with teams to ensure responsible AI capabilities. You will conduct vulnerability assessments, enhance AI methodologies, lead evaluations, and influence product development through responsible AI practices.
The Senior Systems Administrator acts as a technical resource and mentor, responsible for monitoring and resolving issues in a 24/7 production environment. They lead operational tasks, troubleshoot complex infrastructure issues, and support junior team members. The role emphasizes excellent communication with both technical and non-technical teams to ensure smooth operations and support high-profile events.
As a Systems Administrator at ILM, you will support and manage both virtual and bare-metal infrastructures, ensuring compliance with company standards. Responsibilities include service monitoring, collaborating with IT teams, maintaining documentation, and automating workflows through scripting.
The Systems Administrator II (Linux) at ILM will oversee operational support and technology projects, ensure the health of core infrastructure including workstations and servers, and drive improvements in performance and security. The role involves collaboration with artists and technology teams, troubleshooting, and adopting open-source solutions to enhance production capabilities.
The Desktop Systems Specialist II at ILM manages IT operations for the Vancouver studio, ensuring systems support production needs, troubleshooting issues, improving processes, and maintaining infrastructure. The role involves collaboration, inventory management, and delivering scripting/automation solutions, with a focus on documentation and vendor management.
The Pipeline Technical Director is responsible for developing and maintaining software tools in a visual effects production environment, providing front-line support to artists, and troubleshooting the CG pipeline. They collaborate with various teams to ensure artist efficiency and contribute to improving asset setup and shot-data handoff processes.
The Associate Technical Support Specialist will maintain computer systems and IT equipment, communicate with teams to ensure production readiness, install and configure software, troubleshoot software issues, and manage user expectations with a focus on excellent client service.
The Technical Support Specialist will maintain computer systems, ensure IT equipment is operational, install and configure software, and troubleshoot issues in a Linux and Windows environment. They will communicate with teams to manage expectations and resolve technology needs swiftly.
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