Top Cybersecurity & IT Jobs

Skillsoft is seeking a detail-oriented IT Service Desk Analyst with 1-3 years of experience to provide global support by diagnosing and resolving technical issues, managing tickets, and enhancing customer experiences through excellent service.

The IT Operations Manager is responsible for managing and guiding the operations team to provide high-quality technical support and stellar customer service. This role requires a data-driven mindset to lead continuous improvements in service levels and quality through best practices and effective training. The successful candidate will excel in a fast-paced environment and have a passion for technology and team development.

As an ITIL Trainer at Skillsoft, you will deliver high-quality education in accordance with vendor specifications and quality standards. Responsibilities include delivering training courses, providing sales support, staying updated on technology and industry changes, and maintaining positive relationships. Fluency in Dutch and English is essential for this role.