The Senior Platform Security Engineer will design, build, and manage security controls for an observability platform, ensuring security across cloud infrastructure and managing production tools for monitoring. Responsibilities include standardizing security best practices, remediating security issues, and improving endpoint security strategies.

As a Technical Support Engineer II, you'll provide front-line tech support, manage incoming support tickets, educate users, troubleshoot issues, and collaborate with teams to enhance customer satisfaction and support documentation, while also contributing to product improvement.