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As a Tech Support Representative at Optimum, you will provide technical support to customers for Optimum products, troubleshoot and resolve hardware issues, and ensure excellent customer relationships through effective communication and technical expertise.
The Tech Support Representative at Optimum provides real-time support for Optimum products to customers through various channels and troubleshoots technical issues. Responsibilities include troubleshooting, resolving hardware issues, and managing customer relationships effectively. Qualifications include high school diploma, 1+ year of customer service experience, PC proficiency, interpersonal skills, problem-solving skills, and flexibility in working hours.
Seeking a VP Product Security to lead the Product Security Organization at Altice USA. Responsibilities include developing and executing a comprehensive product security strategy, leading product security professionals, driving security-first mindset, and collaborating with cross-functional teams.
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Responsible for ensuring maximum availability and performance of IT services through infrastructure monitoring, resolving incidents, and managing IT teams. Develop operating documents, suggest system improvements, and ensure IT security and service quality. Manage team objectives, training, and promotion of company values. Bachelor's degree in computer science or related field required with 6+ years of experience as an IT Manager.
The Sr. VDI Horizon Administrator is responsible for the management and operation of the VMware Horizon Virtual Desktop Infrastructure. This role involves ensuring the stability, integrity, and efficient operation of the information systems. Responsibilities include support for end users, maintenance of VDI environment, patching, troubleshooting, and knowledge of Microsoft Active Directory and GPO.
The Sr. O365 Administrator for Messaging and Collaboration is responsible for managing and supporting the organization's messaging systems, including Exchange Online, Teams, SharePoint, and OneDrive. This role involves ensuring high availability, performance, and security of the O365 environment, troubleshooting issues, and performing general administrative tasks.
The O365 Administrator for Messaging and Collaboration is responsible for managing and supporting the organization's messaging systems, including Exchange Online, Teams, SharePoint, and OneDrive. They ensure seamless communication and collaboration by managing, configuring, and troubleshooting the O365 messaging environment.
The End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. They ensure the stability, integrity, and efficient operation of systems, provide direct end-user support, manage system updates, and maintain security and compliance. This role is crucial for maintaining operational efficiency and security of the organization's end-user computing environment.
The Senior End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. Responsibilities include ensuring stability, integrity, and efficient operation of systems, direct support to end-users, managing system updates, and maintaining security and compliance. This role plays a critical part in maintaining operational efficiency and security of the end-user computing environment.
Responsible for the management and operation of the VMware Horizon Virtual Desktop Infrastructure (VDI), serving as a Level 2 escalation point for Service Desk and providing support for diverse end-user population. Tasks include provisioning hosts, patching, maintenance, troubleshooting UAGs, Connection Servers, vCenters, ESXi hosts, clusters, vSAN, App Volumes, DEM, and Microsoft Active Directory. Also responsible for managing VDI Master Images.
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