Investigates, triages, and resolves DNS abuse and compliance cases involving phishing, malware, botnets, spam, and pharming. Applies policy-based actions to domains and accounts, maintains audit-ready records, supports legal and law enforcement requests, communicates with reporters and partners, tracks case metrics, identifies abuse trends, and improves workflows. The role requires sound judgment, careful documentation, timely escalation of complex cases, and collaboration across global teams.