Top Cybersecurity Jobs

Analyze EDR telemetry, alerts, and logs across endpoint, identity, network, cloud, and SaaS environments to identify and publish threats for managed detection and response customers. Communicate indicators and remediation context clearly, while improving detection workflows through orchestration, automation, and AI-enabled tools to handle high telemetry volumes.

Protect corporate data through DLP implementation, tuning, alert review, false-positive reduction, and control optimization across web, endpoint, email, cloud, and SaaS environments. The engineer will review data protection programs, improve monitoring and blocking controls, collaborate with business partners, and use automation and emerging AI tools to strengthen security operations.

Provide high‑priority technical support for escalated cloud networking and web security issues; participate in 24x7 support and on‑call rotations; reproduce and troubleshoot customer problems with Engineering; document incident resolutions and improve operational efficiency to deliver customer value.

Owns enterprise customer engagements from discovery and solution design through deployment, adoption, and optimization. Architects and integrates Zscaler solutions across complex cloud and hybrid environments, leads Zero Trust assessments and migration planning, and advises stakeholders on identity, SaaS, AI, and security risks. Partners with sales, channel partners, and technical teams to deliver consulting and deployment services that improve security outcomes and customer value.

Manage a technical product support team of up to 15 members, establish operational goals, delegate work, coach employees, and collaborate with Support, Engineering, Operations, Sales, and Customer Success. Provide technical leadership during major incidents, support customer engagement plans, resolve complex security and networking issues, and manage customer relationships during and after incident response.

Provides advanced technical support for complex security and networking issues escalated from lower-level support teams. Troubleshoots firewalls, packet filtering, VPN tunnels, authentication, routing, DNS, and application protocols using specialized diagnostic tools. Reproduces customer issues, collaborates with Engineering and Operations, documents incident resolutions, and contributes product feedback throughout the development lifecycle.

Designs and scales security compliance architecture for regulated cloud environments subject to FedRAMP and DoD IL5 requirements. Interprets NIST and related controls, partners with engineering teams on secure solutions, leads audit readiness, conducts gap assessments, addresses control deficiencies, and automates compliance operations. The role serves as a compliance subject matter expert for auditors, assessors, customers, and internal stakeholders.

Provides technical leadership for Zscaler Zero Trust Browser solutions across the sales lifecycle. Leads customer executive briefings, technical workshops, proof-of-value evaluations, deployments, architecture validation, policy design, and technical collateral development. Partners with sales, engineering, product management, and customer-facing teams to advance browser security, web isolation, private application access, privileged access, threat prevention, monitoring, and in-browser DLP capabilities.

Provides Tier III customer support for complex security and network issues through phone and email consultation. Troubleshoots, debugs, reproduces, and validates customer problems; collaborates with Engineering and Operations on testing and resolution. Requires technical support experience, networking knowledge, protocol expertise, systems administration, packet analysis, and customer-facing problem-solving skills.

Advises enterprise customers on transitioning from legacy network and perimeter architectures to Zero Trust Architecture using Zscaler’s platform. Leads consultative discovery and design workshops, develops high-level architectures and phased adoption roadmaps, and collaborates with customer, partner, and internal teams. Requires deep expertise in networking, cybersecurity, enterprise architecture, compliance frameworks, and advanced solution selling, plus the ability to communicate with both executives and technical audiences.