Investigates suspicious customer accounts, transactions, and ecommerce orders to identify and resolve fraud. Reviews alerts, conducts customer verification, documents cases, monitors fraud trends, escalates risks, and recommends improvements to detection controls. The role collaborates with internal teams, external partners, and law enforcement while meeting productivity and accuracy standards. It also supports peer mentoring, training, process improvement, and fraud prevention initiatives.

Leads device security assessments, penetration testing, vulnerability testing, digital forensics, threat modeling, and security strategy for IoT and mobile devices. Collaborates with engineering teams and OEMs to integrate security into hardware, software, and deployment processes. Defines assessment methodologies, standards, requirements, and tooling roadmaps while mentoring security engineers and supporting incident response and compliance initiatives.

Supports enterprise business and technology risk management by conducting risk assessments, designing and evaluating SOX and IT controls, modernizing manual controls through automation, and managing remediation for IT projects. Partners with Technology, Compliance, Audit, and business teams on control integration, AI and cloud risk, audit readiness, monitoring, reporting, and dashboards.