The Customer Retention Marketing Specialist II will plan and execute customer marketing campaigns across various channels. Key responsibilities include working with programming partners to enhance engagement, collaborating with creative agencies, managing multiple projects, and communicating effectively with stakeholders.

Provide courteous and timely assistance to employees and managers regarding payroll inquiries, Assist with navigating payroll and timekeeping software, Collaborate with senior team members for issue resolution, Complete employment verifications, Manage incoming communication, Document employee interactions, Work closely with HR on cross-functional issues, Assist with payroll processes as needed