The Resident Relations Specialist will enhance the experience of residents through exceptional customer service and effective problem-solving. Responsibilities include managing resident complaints, supporting move-out processes, overseeing lease renewals, and facilitating resident functions to maximize retention.

The Resident Relations Specialist focuses on enhancing resident experiences and retention, managing lease renewals, and addressing resident complaints. Responsibilities include supporting the move-out process, managing service requests, coordinating resident functions, and ensuring excellent customer service.