Top Customer Success Jobs
As a Learning Specialist, you will develop and conduct training programs for new hires and existing employees at Sofi. You will utilize adult learning principles to engage learners, manage classroom logistics, and track performance metrics. The role emphasizes innovative solutions to improve employee development and foster a collaborative environment.
The Fraud Prevention and Detection Specialist will review suspicious member accounts, analyze potential fraudulent activity, make inbound/outbound calls to confirm account activities, and assist management in strategic decision-making while ensuring compliance with banking regulations.
The Member Advocacy Specialist will manage and resolve regulatory and high-risk complaints, ensuring adherence to banking regulations and SoFi policies. This role involves collaborating with internal stakeholders, advocating for members, and continuously learning about regulatory laws to improve complaint resolutions and member experience.
The AML Compliance Specialist - CIU is responsible for conducting due diligence on customer relationships to assess legal, regulatory, and reputational risks. This involves reviewing alerts, conducting enhanced due diligence, and executing risk-based customer termination processes. The role requires excellent communication, analytical skills, and knowledge of AML/BSA laws.
Conduct due diligence on customer relationships to identify legal, regulatory, or reputational risks. Review sanctions, PEP, and adverse media alerts, conduct EDD reviews, and assist in risk-based customer termination. Requires a Bachelor's degree and 2-4 years of finance industry experience with AML focus.
The AML Compliance Senior Specialist will conduct independent reviews and analysis of possible suspicious activity to ensure compliance with the Bank Secrecy Act and the USA PATRIOT Act. Responsibilities include conducting AML investigations, maintaining a thorough understanding of AML typologies, and utilizing available systems and databases for research. Required qualifications include a Bachelor's Degree, 3-5 years of experience in finance focusing on AML transaction monitoring, strong communication skills, knowledge of BSA/AML laws, experience with AML transaction monitoring systems, and excellent analytical skills.
Conduct independent reviews and analysis of suspicious activity to ensure compliance with BSA and the USA PATRIOT Act. Responsible for AML investigations, SAR filings, and maintaining knowledge of AML typologies. Requires 3-5 years of experience in AML transaction monitoring in the finance industry.
Conduct independent reviews and analysis of possible suspicious activity to ensure compliance with AML laws and regulations. Responsible for conducting AML investigations and filing SARs based on findings. Maintain knowledge of AML typologies related to retail banking and wealth management. Communicate effectively with various stakeholders and work in a fast-paced environment.
All Filters
No Results
No Results
